PLEASE READ POLICY BEFORE BOOKING☺️ 🧚🏼♀️
You can find a guide to my design tiers below booking box and the full service menu here
1. Retainer fee/”deposit” and processing transaction fees.
$30 Retainer (“deposit”) is required to secure your appointment, it will be discounted at the end of performed services.
A $2 nonrefundable transaction fee is added to deposits and payments made by card. This fee covers the processing cost associated with card transactions and is separate from your service total and retainer.
This transaction fee is nonrefundable, including when an appointment is canceled or rescheduled.
Clients who choose to pre-book their next appointment in person may pay their retainer via Zelle instead. Zelle payments are not subject to the card transaction fee.
You will receive a confirmation text from my system after booking with your appointment details. Address can be found on my homepage, top right corner.
Please book the correct service (s) for what you’d like done, Your appointment is reserved specifically around the services you select, included the time needed for preparation, sanitation, and any necessary maintenance.
You are welcome to DM me on insta (yap and nails) or text me (561-386-9651) with any questions or inspiration photos before your appointment.
2. Arriving late.
Please arrive on time so your appointment and the appointments after yours can run smoothly.
There is 15-minutes maximum grace period.
- 9-10 minutes late: $10 fee. There is a $1/minute fee after 10 minuttes.
- Fifteen minutes late: appointment is canceled and retainer fee kept.
- If multiple services have been booked and you arrive 15+ min late, I may only be able to perform one service. The service performed will be charged at its full price, and retainer fee will be kept to make up for the reserved time. If you know you’re running late, Please communicate with me.
If I am running 10+ minutes behind, you will be notified and receive $5 off your service as a courtesy.
Your appointment time is reserved specifically for you, and one late appointment can affect the entire schedule. Thank you for respecting both your time and mine.
3. Reschedules/Cancellations/ no call, no shows.
Cancellations and reschedules made 24 hours or more before your appointment may have the retainer transferred or refunded.If you need to cancel or reschedule within 24 hours, please contact me directly by text. Your retainer will no longer be eligible for a refund or transfer.
I understand that genuine emergencies happen. If something unexpected comes up, please communicate with me as soon as possible.
No-call/no-show appointments are given one grace occurrence. Repeated no-shows or repeated last-minute “emergencies” may result in loss of booking privileges.
Communication matters. If you cannot make your appointment, please let me know.
4. Soak offs and Nail maintenance
New clients must arrive with bare nails. I do not soak off or work over product applied by another salon or artist.
Yap&Nails does not charge for soak offs on returning clients.
If your last visit was over 3 weeks ago please book a fullset/rebalance and soak off if needed
Your nail condition may also determine whether a refill is appropriate. If a fresh set is necessary, I will let you know.
5. Returning clients and Yap&bundles
Returning client status Returning-client pricing and bookings are reserved for clients who maintain an ongoing booking relationship with Yap&Nails.
If you choose to receive your nail services elsewhere and later return to Yap&Nails, you will need to book as a new client again. New client booking requirements, pricing and policies will apply. This allows me to properly assess your nails, and make sure enough time is reserved for this.
If you know you need to take a break from appointments because of travel, finances, personal circumstances, or another genuine reason please communicate with me.
Yap&Bundles are a loyalty benefit and cannot be applied retroactively to separately booked services.
6. Guests, Children & Studio Safety.
The studio space is very small, so please do not bring additional guests unless you have received approval by me beforehand.
If and additional guest is necessary please NOTIFY ME in advance. They might need to wait for you in our waiting room.
for safety reasons, children under the age of 14 are not permitted in the studio nor to book, there are hazardous professional chemicals and very limited space.. please help me maintain a calm an safe environment for everyone.
Custom Press-on policies
- All first-time custom press-on clients are required to book a consultation + Russian mani before ordering a set (this ensures perfect fit for your set). Your custom sizing will be saved on file after your consultation, making future orders quick and easy.
- If your nail size changes due to injury, biting, or other changes, a new sizing appointment may be required.
- A $25 deposit toward your custom press-on set is collected during your consultation. ($30 when ordering returning sets on website)
- This deposit is applied to the total cost of your set and is nonrefundable upon failure to pick up your order.
- Production begins once your deposit and inspiration photos have been received.
Pickup
- You’ll be personally notifies when your order is ready for pick up.
- Please pick ip your order within 15 days of notification.
- Professional application is available by appointment and can be booked within the 15 days after you’ve been notified for pick up.
- Because every set is custom-made, all sales are final.
- custom pres-on sets cannot be returned.
- failure to pick up will result in your deposit being kept.
Yap & Nails is not responsible for improper application or wear if the press-ons are applied by anyone other than us or if the provided application instructions are not followed.
7. VIP services.
Appointments beginning at 6:00PM or later are considered VIP appointments and require a $50 VIP fee
The $50 VIP fee must be paid immediately after booking to my Zelle (561) 386-9651. If the fee is not received within the hour of booking, the appointment will be canceled and your deposit refunded.
For after-hours do not select the designs, only manicure / pedicure. Please write design tier on the “leave a message” box.
Yap&Nails is normally closed on Sundays and Mondays. If an appointment is available, the VIP fee applies, and you MUST text me to book.
The VIP fee is my overtime rate. only refundable if appointment is canceled at least 24hrs ahead.
8. Your experience matters <3
💖 Yap&Nails is a cozy, creative space where you are welcome to come as you are.
You can yap, laugh, listen to music, or simply sit quietly and relax. I’ll communicate with you throughout your service as needed, but you’re always welcome to unwind in your own way.
Everyone deserves to feel safe and respected here.
Disrespect or hate speech will not be tolerated.
Thank you for respecting these policies, my time, and the space we share.
You deserve to feel cared for.
